Reach out to the Golden Number Lotto team for questions, support, or assistance with your account. Our Australian-focused support team is here to help you enjoy lotto-style draws in a safe and responsible way.
For urgent concerns about your play or account security, please call during Australian business hours or use live chat (when available).
Choose the channel that suits you best. We aim to respond swiftly while keeping your information secure.
Secure contact form
Use our secure online form to contact Golden Number Lotto for swift and confidential help with registration, account questions, gameplay queries, or feedback.
Support & responsible gaming
Golden Number Lotto is designed to be fun and entertaining. If you ever feel your play is becoming a concern, or you simply want more control, we are here to help.
Gambling should always remain an enjoyable form of entertainment—not a way to make money. If you are worried about your play, or about someone close to you, you are not alone and help is available.
You can visit our dedicated Responsible Gaming page for practical tools, tips, and information about setting limits.
Immediate help:
For quick self-service answers, our FAQ section covers how to join, who can register, how winners are chosen, using mobile devices, account security, and more.
We recommend checking the FAQ first if you have a general question about:
If you cannot find your answer, send us a message and we will be happy to help.
Feedback & suggestions: We value your opinion. Use the contact form above to share suggestions that could improve the Golden Number Lotto experience for all users.
Media & partnerships: Journalists, partners, affiliates, and advertisers can request information on collaboration opportunities, press materials, and brand guidelines via our dedicated email channel.
Email: [email protected]
Please include your organisation name, contact details, and a brief outline of your enquiry.