Golden Number Lotto Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between you ("you" or "user") and Golden Number Lotto ("Golden Number Lotto", "we", "us", or "our") in relation to your access to and use of the Site and the Services.

By visiting the Site, creating an account, or participating in any lotto-style draws or promotions offered through Golden Number Lotto, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Cookie Policy.

The purpose of these Terms is to clearly set out the rules for using our Services, the responsibilities and obligations that apply to you as a user, and the rights that Golden Number Lotto retains in operating and managing the platform. If you do not agree with any part of these Terms, you must not use the Site or the Services.

You are responsible for ensuring that your use of Golden Number Lotto complies with all applicable laws and regulations in the jurisdiction in which you reside. Where access to our Services is prohibited by law, you must not attempt to register for or use the Site.

Access to and participation in Golden Number Lotto is strictly limited to individuals who meet all of the following eligibility criteria:

• You are an Australian resident physically located within Australia when using the Services.
• You are at least 18 years of age, or older where a higher minimum age applies by law.
• You have full legal capacity to enter into a binding contract under the laws of Australia.
• You are not excluded, self-excluded, or otherwise prohibited from participating in gambling-related activities.

Golden Number Lotto may conduct identity, age, residency, and eligibility checks during registration and at any time thereafter. You agree to provide accurate, current, and complete information when creating your account and to promptly update that information if it changes.

To register, you must follow the prompts on our registration page, provide the requested personal information, and create secure login credentials. We may refuse or cancel a registration application, or suspend or close an account, where we reasonably believe that eligibility requirements have not been met or that the information provided is inaccurate, misleading, or incomplete.

You may hold only one active user account with Golden Number Lotto. Duplicate or linked accounts may be suspended or closed at our discretion, and any associated entries or promotional advantages may be rendered void where permitted by law.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any other authentication details associated with your Golden Number Lotto account.

You agree to:

• Choose a strong, unique password and keep it confidential.
• Not share your account, login details, or access to the Site with any other person.
• Log out of your account at the end of each session, especially on shared or public devices.
• Notify us immediately if you suspect or become aware of any unauthorised access, suspected breach, or misuse of your account.

Any activity carried out through your account will be deemed to have been carried out by you, and you may be held responsible for all actions taken and any associated consequences until such time as you notify us of suspected unauthorised use and we have had a reasonable opportunity to act on that notification.

Golden Number Lotto may, where reasonable and necessary for security or compliance reasons, temporarily suspend, restrict, or require additional verification steps for access to your account. We are not responsible for losses arising from your failure to maintain adequate security or to follow best practices for protecting your login details.

Golden Number Lotto offers online lotto-style games and draws in which eligible users may choose numbers or receive randomly generated numbers and enter into scheduled draws for the chance to win prizes. All participation is subject to these Terms and any specific game rules published on the Site from time to time.

To participate in a draw, you must:

• Hold an active and verified Golden Number Lotto account.
• Follow the relevant participation instructions displayed on the Site for each draw or promotion.
• Ensure that your entry is submitted and confirmed before the advertised cut-off time.

Entries received after the cut-off time, or not properly processed due to technical or connectivity issues beyond our reasonable control, may be invalid for that draw. Where feasible, we will provide clear confirmation on-screen or via email that an entry has been recorded.

Draws are conducted using randomisation processes, which may include certified random number generator (RNG) technologies and/or supervised mechanical procedures designed to ensure fairness and unpredictability. Golden Number Lotto implements reasonable checks and controls intended to ensure that each eligible entry has an equal and unbiased chance of selection, and that results cannot be influenced by users or staff.

The outcome of each draw, as recorded and confirmed by Golden Number Lotto, is final and binding except in cases of manifest error, technical malfunction, or regulatory requirements requiring us to void or repeat a draw. In such circumstances, we may cancel, reschedule, or rerun a draw and will provide as much notice to affected users as is reasonably practicable.

Prize structures, including the types, values, and distribution of prizes available in each draw, will be described on the Site or in the relevant game information prior to entry. Golden Number Lotto reserves the right to update or vary prize structures between draws, provided that such changes are communicated before entries for the affected draw close.

Following completion and verification of a draw, Golden Number Lotto will attempt to notify winners using the contact details associated with their accounts, which may include email, in-account notifications, or other communication channels supported by the Site. It remains your responsibility to ensure that your contact details are up to date and that you regularly check your account and associated email inbox (including spam or junk folders).

To claim a prize, you may be required to:

• Confirm your identity, age, and residential address through acceptable documentation.
• Complete any claim forms or verification steps requested by Golden Number Lotto.
• Comply with any applicable legal, regulatory, or taxation requirements.

Payout methods may include electronic funds transfer, crediting of your account balance, or other mechanisms clearly described on the Site. Processing times may vary, and we do not guarantee immediate availability of funds. Golden Number Lotto may impose reasonable limits on minimum or maximum payout amounts, subject to applicable law.

Where we are unable, despite reasonable efforts, to contact a winner or verify their eligibility within a reasonable period of time, we may declare the prize unclaimed or void in accordance with applicable regulations. Any taxes, duties, or charges arising from receipt of a prize are your sole responsibility unless we specify otherwise.

Golden Number Lotto does not promise or guarantee that you will win any prize. All outcomes are determined by chance, and participation should be treated solely as a form of entertainment.

Golden Number Lotto is committed to promoting responsible play and to ensuring that our Services are enjoyed as a form of leisure and entertainment, not as a means of generating income or addressing financial difficulties. We encourage users to set personal limits, monitor their spending, and seek support if they feel their gambling behaviour may be becoming harmful.

You must not allow any person under the age of 18 to access or use your account, or to participate in any Golden Number Lotto games or draws. We may request documentary evidence to verify your age and may suspend or close accounts where we suspect that underage persons have had access to the Services.

Resources for support and information include:

• Gambling Help Online — confidential counselling and support services.
• Helpline 1800 858 858 — 24/7 telephone support within Australia.
• Additional state or territory-based counselling, financial, and community support services.

Our Responsible Gaming page provides more information about tools and options that may be available, such as self-exclusion, breaks, or links to external help resources. Where offered, you are encouraged to make use of these tools if you feel your play is no longer under control.

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. Without limiting the generality of the foregoing, you must not engage in any of the following prohibited activities:

• Providing false, misleading, or incomplete information during registration or account verification.
• Allowing any other person, including minors, to access or use your account.
• Attempting to manipulate, interfere with, or unfairly influence the outcome of any draw or promotion.
• Using bots, scripts, automated tools, or any other non-human means to access or interact with the Services.
• Engaging in fraudulent, money-laundering, or any other unlawful or unauthorised activities.
• Reverse engineering, tampering with, or attempting to gain unauthorised access to any part of the Site or its infrastructure.
• Harassing, abusing, or otherwise harming other users or Golden Number Lotto personnel.
• Uploading or transmitting any material that is harmful, offensive, defamatory, or that infringes the rights of any third party.

Where Golden Number Lotto reasonably believes that you have breached these Terms or engaged in prohibited activities, we may take one or more of the following actions, subject to applicable law and any regulatory requirements:

• Issue warnings or require you to confirm your understanding of and compliance with these Terms.
• Temporarily suspend or permanently close your account.
• Void, withhold, or cancel entries, prizes, or bonuses associated with suspected misconduct, where permitted by law.
• Report suspected illegal activity to relevant authorities or regulators.
• Pursue civil or criminal remedies where appropriate.

Our decision regarding suspected breaches may be based on available evidence, system logs, and reasonable inferences. Where practicable, we will provide you with an opportunity to respond to our concerns before making a final decision.

Golden Number Lotto collects, uses, stores, and discloses personal information in accordance with applicable Australian privacy laws and our dedicated Privacy Policy. That policy explains in more detail the categories of information we collect, the purposes for which it is used, and the rights that you may have in relation to your personal data.

By using the Site and Services, you consent to the collection and handling of your information as described in the Privacy Policy, which forms part of these Terms. This may include processing your information to:

• Verify your identity, age, and eligibility.
• Manage your account and process your participation in draws and promotions.
• Communicate with you about results, prizes, updates, and service-related information.
• Comply with legal, regulatory, and reporting obligations.
• Improve the functionality, safety, and reliability of the Site.

We implement reasonable technical and organisational measures intended to protect your personal information against unauthorised access, misuse, loss, or disclosure. However, no internet-based service can be guaranteed as completely secure, and you acknowledge that you provide and access information at your own risk.

Additional information about cookies, tracking technologies, and related preferences is available in our Cookie Policy.

Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded or limited. To the fullest extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities, and other terms implied by statute, common law, or otherwise are excluded.

To the extent permitted by law, Golden Number Lotto, its directors, officers, employees, contractors, and agents are not liable for any indirect, consequential, incidental, special, or punitive losses, or for any loss of profit, revenue, opportunity, or data arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such loss.

Our total aggregate liability to you for any and all claims arising out of or in connection with the Site, the Services, or these Terms (whether in contract, tort, including negligence, equity, statute, or otherwise) is, to the extent permitted by law, limited to the greater of:

• The total amount of entry fees actually paid by you to Golden Number Lotto in the three (3) months immediately preceding the event giving rise to the claim; or
• One hundred Australian dollars (AUD $100).

Golden Number Lotto is not responsible for failures, delays, or interruptions in the availability of the Site or Services arising from events or circumstances beyond our reasonable control, including but not limited to failures of telecommunications, internet or hosting services, third‑party platforms, or force majeure events such as natural disasters, strikes, or regulatory actions.

Golden Number Lotto may update, modify, or replace these Terms from time to time to reflect changes in our Services, operational requirements, legal or regulatory obligations, or for any other valid business reason. When we make material changes, we will take reasonable steps to bring the updated Terms to your attention, which may include publishing a notice on the Site, updating the effective date, or sending communications to the email address linked to your account.

Unless otherwise stated, updated Terms will take effect from the date they are published on the Site. By continuing to access or use the Site or Services after the updated Terms come into effect, you will be deemed to have accepted and agreed to the revised version.

If you do not agree to any updated Terms, you must discontinue use of the Site and Services and, where applicable, request closure of your account. You are encouraged to review these Terms periodically to ensure that you remain informed of the current conditions that apply to your use of Golden Number Lotto.

If you have any questions about these Terms and Conditions, your rights and obligations, or any decision taken by Golden Number Lotto in connection with your account or participation in our draws, you can contact us using the details provided on our Contact Us page.

For formal legal notices or complaints relating specifically to these Terms, please ensure that your communication clearly states your full name, contact details, account identifier (if applicable), and a detailed description of your query or concern. This will help us to investigate and respond efficiently.

Golden Number Lotto may provide notices to you via the Site, through email, or by any other contact method you have supplied. You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

If you wish to provide feedback on how these Terms could be clearer or easier to understand, we welcome your comments via the Contact Us page. While we cannot guarantee that feedback will result in changes, it helps us to continuously improve how we communicate key information to our users.